Today’s workforce understands the potential of modern mobile applications from their personal lives, and often find it frustrating to work with monolithic and cumbersome business applications at work. Not only are applications difficult to use, but information workers may need to manually copy information between them, which is error-prone and perhaps not the best use of their time and attention.
The modern alternative
The good news is that modern tools make it possible to provide mobile-ready, integrated user experiences that extend and simplify existing Line of Business applications, or that greatly accelerate the development of new ones. The idea is that rather than ask people to work around the design of each application, applications are tailored to the way people work. And both development and training are greatly reduced by building on existing software people use every day, such as Microsoft Teams, SharePoint, PowerApps, and Flow.
Benefits of this approach include:
- Streamlined user experiences automate repetitive work so users can focus on business goals
rather than on looking up and copying data.
- Employee self-service experiences automate compliance while removing layers of clerical work
and associated delays.
- Building on Office 365 makes it easy to provide secure mobile access using infrastructure and
that’s already in place.
- Users already know Office 365 enjoy a reduced learning curve, especially helpful for
- Ensure compliance by adding additional approvals and validation, and controlling access to application options that don’t comply with company policies and regulations.
- Encourage teamwork by embedding applications in industry-leading collaboration tools like Microsoft Teams and SharePoint.
- Where applicable, reduce the need to license all employees for applications they only
Typical solutions include forms, workflows, SharePoint pages, and tabs and bots for Microsoft Teams, as well as Office add-ins. In some cases, data can be stored directly in Office 365 services like SharePoint and Exchange, or it may be securely accessed from existing applications on-premises or
in the cloud.